Hospitality tech powers everything from online booking to guest check-in to housekeeping schedules. Developers building for hotels and restaurants need to integrate with property management systems, channel managers, and point-of-sale platforms — all while delivering the seamless experience guests expect.
The Challenge
Hospitality developers face:
- Channel management — rooms and tables are listed on multiple booking platforms (Booking.com, Expedia, OpenTable) and inventory must stay synchronized to prevent overbooking
- PMS integration — property management systems are the source of truth for reservations, guest profiles, and billing, but their APIs are often dated and poorly documented
- Real-time availability — inventory changes by the minute. Rate calculations depend on season, day of week, length of stay, and demand
- Guest experience — pre-arrival communications, room preferences, loyalty programs, and post-stay surveys require personalization at scale
Booking/PMS MCP: Property Management from Claude Code
The Booking/PMS MCP connects Claude Code to property management system APIs, giving you access to reservations, room inventory, guest profiles, and rates.
{
"mcpServers": {
"booking-pms": {
"command": "npx",
"args": ["-y", "@anthropic-community/mcp-booking-pms"],
"env": {
"PMS_API_URL": "https://your-pms.example.com/api/v2",
"PMS_API_KEY": "<YOUR_API_KEY>",
"PMS_PROPERTY_ID": "<YOUR_PROPERTY_ID>"
}
}
}
}Available Tools
- list_reservations — query reservations by date range, status, and guest
- get_reservation — fetch full reservation details with room assignment and billing
- check_availability — check room availability for a date range and room type
- list_room_types — retrieve room categories with rates and descriptions
- get_guest_profile — fetch guest history, preferences, and loyalty status
- update_rates — modify room rates by date and room type
Workflow: Building a Revenue Management Dashboard
1. Booking/PMS MCP — Claude reads occupancy data, average daily rates, and booking pace across room types. It generates the data model for a revenue management dashboard with RevPAR calculations.
2. Google Calendar MCP — pull local events (conferences, festivals, concerts) that correlate with demand spikes. Claude builds a feature that auto-suggests rate adjustments based on upcoming events.
3. Slack MCP — notify the revenue manager when occupancy for a future date crosses a threshold, or when a large group booking comes in.
4. Supabase MCP — store historical rate and occupancy data for year-over-year comparisons. Claude writes the analytics queries.
Restaurant-Specific Features
For restaurant tech, common patterns include:
- Table management — real-time floor plans with reservation assignments and wait time estimates
- Menu engineering — analyzing sales data to identify high-margin and high-popularity items
- Inventory tracking — monitoring ingredient usage and generating purchase orders when stock is low
- Review aggregation — pulling reviews from Google, Yelp, and TripAdvisor for sentiment analysis
More Resources on claudemcp.io
- Booking PMS MCP — reservations, room inventory, and guest profiles
- Google Calendar MCP — event tracking and scheduling
- Slack MCP — team operations and notifications
- Supabase MCP — database and real-time features
Get Started
Browse all hospitality resources at claudemcp.io/browse or read the setup guide.